Build and Extend Applications with Conversation Intelligence At Scale

Transcription Plus

Process and transcribe conversations across any channel in real-time or asynchronously.

Video, Audio, and
Text

Process and transcribe conversations across any channel in real-time or asynchronously

Intelligent
Features

Generate more comprehensive transcripts with auto speaker separation action phrase detection, custom vocabulary and auto paragraph generation

Supports Multiple
Language

Over 30 languages and different accents are supported by our speech recognition models

Conversation Analytics

Analyze and measure speaker interaction and conversation patterns:

  • Sentence Level Sentiments
  • Speaker ratio
  • Speaker(s) overlap percentage
  • Speaker(s) pace
  • Speaker(s) talk time
  • Speaker(s) words per minute

Contextual Intelligence

Enable contextual comprehension of natural human conversations

Custom Trackers

Create and configure custom trackers for detecting user intents, spotting keywords, tracking unique characteristics, and more

Contextual Relevance
Detection

Track and identify unique insights not just through keywords, but also through contextual relevance

Quick and
simple

Easily create and configure your custom trackers by providing a few simple relevant keywords

Easy to
manage

Create multiple trackers, update in bulk, and edit and delete whenever you want

Symbl.ai compliments the products your team uses everyday. We are agnostic, flexible, and play well with others.

Ready to get started?