Everything you need to build and deliver amazing experiences
Symbl APIs
Flexible APIs to capture conversations in any channel or format.
Capture
Real-Time APIs
Integrate your voice platform or service with Symbl to add intelligence to any type of conversation with no upfront training. Connect over PSTN or SIP, Realtime Websocket or REST endpoint.
Async Audio API
Process offline audio and video files to add converstaional intelligence to a braod range of products and services.
Async Text API
Customer support chats, twitter feeds, email and more…
Analyze
Conversation API
Symbl’s Conversation API gives developers everything they need to deploy amazing customer experiences with Conversational AI. Detect intents, entites, sentiment, action items, questions, ideas and more, asynchronously or in real-time.
Symbl Elements
Rich, prebuilt UI components that help you create your own native conversational AI powered experiences.
Transcript
The Transcript element allows you to add transcription or close-captioning to any voice-based product, including in real-time. The Transcript element also allows you to link any of Symbl’s insights to your voice data such as sentiment, intent and topics.
Insights
The Insights element lets you surface the critical pieces of your conversation data and take action. Uncover action items, follow-ups, intents, entities, questions, ideas, create summary bullet points and more.
Topics
The Topics element lets you add contentuxal topics to any experience. Elements are completely customizable. You can style Elements to match the look and feel of your site, providing a seamless experience for your customers.
Timeline
The Timeline element gives you an intuitive, visual represenation of your conversation data. Easily see when who was speaking in a meeting or chat, what topics were discussed, and how the conversation unfolded.