Transcription Plus

Process and transcribe conversations across any channel in real-time or asynchronously.

Conversation Analytics

Analyze and measure speaker interaction and conversation patterns:

  • Sentence Level Sentiments
  • Speaker ratio
  • Speaker(s) overlap percentage
  • Speaker(s) pace
  • Speaker(s) talk time
  • Speaker(s) words per minute
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Contextual Intelligence

Enable contextual comprehension of natural human conversations.

Conversation Topics

Automatically identify and organize all your conversations into relevant topics.

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Action Items

Auto detect and keep track of all action items from any conversation.

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Questions and follow ups

Auto detect questions and follow up items across any conversations.

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Summarization (beta)

Auto generate comprehensive summaries of any and all conversations.

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Custom Trackers

Create and configure custom trackers for detecting user intents, spotting keywords, tracking unique characteristics, and more.

Contextual Relevance
Detection

Track and identify unique insights not just through keywords, but also through contextual relevance.

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Quick and
simple

Easily create and configure your custom trackers by providing a few simple relevant keywords.

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Easy to
manage

Create multiple trackers, update in bulk, and edit and delete whenever you want.

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Symbl.ai compliments the products your team uses everyday. We are agnostic, flexible, and play well with others.

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