Enforce compliance seamlessly into your cloud by real-time alerts, monitoring and masking of PII, PHI, and PCI data across all conversation data.
Identify PII, PHI, and PCI data in real-time or periodically using flexible APIs
Detect instances of any sensitive data such as PII, PHI, and PCI in a conversation as it happens. Reduce overhead of going through call recordings and increase efficiency to validate audits.
Anonymize, mask, or obfuscate sensitive data
Replace sensitive data by value type, asterisk, or using a custom method of your choice. For example: replace the name Bruce to [Name] or *****
Find compliance gaps
Analyze conversations for gaps against regulatory requirements of GDPR, HIPAA, PCI or others and against internal compliance policies.