Detect exact and contextually similar keywords and phrases that are critical for any use case
Automatically detect, redact, and/or anonymize sensitive information in conversations. Supports over 75 PCI, PHI, and PII entities.
Detect when customer care agents or sales reps deviate from your customer playbook. Make recommendations to adapt to your customer in real-time.
Detect User Intent
Automatically detect buyer intent, churn risk, and custom intents for virtually any use case in real-time.