Today, I’m excited to share an important milestone in Symbl.ai’s journey: we are joining Invoca, the AI leader in revenue execution platforms.
Since day one, our mission has been to understand and elevate human conversations — moving from automation toward intelligence that acts with context, empathy, and purpose. That mission now continues on a much larger stage.
A Shared Vision for Human-Centered AI
Symbl was founded on a simple belief: conversations are the richest source of human insight. Our platform doesn’t just transcribe or summarize — it understands nuance, intent, emotion, and action across channels and in real time.
Invoca has long shared this perspective. Their platform powers critical revenue conversations for some of the world’s most recognized brands, right at the point of decision. Together, we’re combining deep conversation intelligence with operational execution — enabling revenue teams to deliver smarter, faster, more adaptive customer experiences.
We’re not just enhancing the stack. We’re redefining how people and AI work together to drive outcomes.
Expanding the Platform with Deeper Intelligence
Symbl’s contextual and Agentic AI can now help power Invoca across voice, SMS, and chat. This includes:
- Agentic AI that understands and responds in real time across modalities
- Multi-channel conversation intelligence that continuously adapts
- Real-time decision support for revenue teams
This is what the next generation of AI in revenue looks like — proactive, embedded, and built for action.
To Our Community: Thank You
As Symbl becomes part of Invoca, our focus remains on building intelligence that enhances real-time interactions. Now, we have the opportunity to take that work deeper into the systems where conversations directly impact outcomes — helping teams not just understand what’s happening, but act on it with clarity and speed.
To the developers who built with us — whether you prototyped with our APIs, integrated us into your stack, or shared feedback that shaped our roadmap — thank you. Your input helped push the boundaries of what Symbl could do, and that impact is carrying forward.
We’re bringing your ideas, use cases, and technical insights into the next phase of our journey — where context-aware, agentic intelligence becomes a core part of revenue workflows at scale.
If you’ve been part of the Symbl community, we’re grateful. If you’re new to our work, welcome. We’re still building — and now, with even greater reach and momentum.
Learn more about the acquisition here.
