Conversation Analytics

Analyze and measure speaker interactions and conversation patterns.

Generate granular insights to your conversations by making a GET request to our Conversation Analytics API

Get more out of Symbl.ai’s Conversation Analytics

Mine and analyze conversations to understand critical speaker dynamics and optimize conversation experiences.

Speaker Dynamics

Understand participant talk time, silence, and interruptions to see how conversations unfold.

Real-time Sentiment Analysis

Extract sentence and topic level sentiment polarity to understand emotional context.

Speaker Pace

Calculate the words per minute for each participant.

  • Silence - Identify the period in which speakers did not speak.
  • Speaker Ratio - Extract total talk time for each speaker as a percentage of the total conversation.
  • Talk Time - Monitor how much time each speaker spent talking.
  • Overlap - Identify how often speakers are talking over each other.

Get started with a free plan 1000 mins free every month.

Go beyond Conversation Analytics with Symbl.ai

Conversation Analytics is only one of the many conversation intelligence (CI) capabilities you get access to with your free Symbl.ai developer account. Access a whole suite of comprehensive APIs for speech-to-text functionalities, contextual insights, programmable insights, analytics, and more.

Developers building with Symbl.ai