Search and Accessibility
Process thousands of audio and video files in minutes and use Symbl’s topic model to create a searchable index to organize and understand your customer data.
Realtime Call Analysis
Highlight the most important topics your customers are talking about as they happen, and create intelligent workflows to assist your sales rep or customer support agent to create the best customer outcomes possible.
Analyze virtually any conversation-based content- webinars, business meetings, online courses- and create dynamic experiences to match your audience with the content they care about.