Summaries, Questions, & Action Items
Extract actionable insights in real-time from any conversation, across any channel.
Generate summaries, and extract questions and action items from unstructured conversation data generated from video, audio or text.
Generate Actionable Summaries
Distill conversations into concise summaries with abstractive summarization models.
Comprehensive Action Items
Powerful abstractive regeneration of action items and followups, creates a comprehensive view of critical aspects of your conversations.
Questions detection
Extract contextually relevant questions in real-time or asynchronously.
Speaker Assignment
Identify the assignee and assignor for action detected in the conversation.
Timestamps
Map the date and time to actions for advanced workflow capabilities.
Confidence Threshold
Control the confidence of the action item output to create verbose call records or succinct summaries.
Ready-to-use
Start extracting insights immediately without any configuration or model training required.
Use Cases
Actionable Summaries
Automatically generate summaries, complete with key questions, comprehensive action items, and important followups.
Conversation Follow-ups
Automatically generate and assign to-do’s from a business meeting or create powerful workflow automation for custom care calls.
Caller Engagement
In conjunction with Symbl’s powerful analytics, gauge caller engagement and satisfaction to fine tune call service scripts.
Resources
API Reference
Comprehensive APIs for extracting questions, action items and/or follow ups from any conversation.
Docs
Learn what else you can do with Symbl.ai.
Javascript SDK
Extract contextual insights in real-time.