Summaries, Questions, & Action Items 

Extract actionable insights in real-time from any conversation, across any channel.

Generate summaries, and extract questions and action items from unstructured conversation data generated from video, audio or text.

Generate Actionable Summaries

Distill conversations into concise summaries with abstractive summarization models.

Comprehensive Action Items

Powerful abstractive regeneration of action items and followups, creates a comprehensive view of critical aspects of your conversations.

Questions detection

Extract contextually relevant questions in real-time or asynchronously.

Speaker Assignment

Identify the assignee and assignor for action detected in the conversation.


Map the date and time to actions for advanced workflow capabilities.

Confidence Threshold

Control the confidence of the action item output to create verbose call records or succinct summaries.


Start extracting insights immediately without any configuration or model training required.

Use Cases

Actionable Summaries

Automatically generate summaries, complete with key questions, comprehensive action items, and important followups. 

Conversation Follow-ups

Automatically generate and assign to-do’s from a business meeting or create powerful workflow automation for custom care calls.

Caller Engagement

In conjunction with Symbl’s powerful analytics, gauge caller engagement and satisfaction to fine tune call service scripts.


API Reference

Comprehensive APIs for extracting questions, action items and/or follow ups from any conversation.


Learn what else you can do with

Javascript SDK

Extract contextual insights in real-time.