Build and Extend Applications with Conversation Intelligence At Scale
Real-time Transcription
Process and transcribe conversations across any channel in real-time or asynchronously.
Video, Audio, and
Text
Process and transcribe conversations across any channel in real-time or asynchronously
Intelligent
Features
Generate more comprehensive transcripts with auto speaker separation action phrase detection, custom vocabulary and auto paragraph generation
Supports Multiple
Languages & Accents
Over 20 languages and different accents are supported by our speech recognition models
Conversation Analytics
Analyze and measure speaker interaction and conversation patterns:
- Sentence Level Sentiments
- Speaker ratio
- Speaker(s) overlap percentage
- Speaker(s) pace
- Speaker(s) talk time
- Speaker(s) words per minute
Summaries and Actionable Insights
Enable contextual comprehension of natural human conversations
Classify What Matters with Trackers
Create and configure trackers for detecting user intents, spotting keywords, tracking entities, and more
Contextual Relevance
Detection
Track and identify unique insights not just through keywords, but also through contextual relevance
Quick and
simple
Easily create and configure your custom trackers by providing a few simple relevant keywords
Easy to
manage
Create multiple trackers, update in bulk, and edit and delete whenever you want
Symbl.ai compliments the products your team uses everyday. We are agnostic, flexible, and play well with others.
