Real time Voice AI for

Customer Calls

Internal Meetings

Support Calls

Sales Calls

Podcasts, Webinars, and Videos

Internal and Outbound Calls

    const fetch = require('node-fetch');
    const url = 'https://api.symbl.ai/v1/process/audio/url';
    const options = {
    method: 'POST',
    headers: {
        accept: 'application/json',
        'content-type': 'application/json',
        authorization: YOUR ACCESS TOKEN;
    },
    body: JSON.stringify({url: 'https://symbltestdata.s3.us-east-2.amazonaws.com/newPhonecall.mp3', name: '', diarizationSpeakerCount: 2, "enableSpeakerDiarization": true})
    };

    fetch(url, options)
    .then(res => res.json())
    .then(json => console.log(json))
    .catch(err => console.error('error:' + err));

    const fetch = require('node-fetch');
    const url = 'https://api.symbl.ai/v1/process/text';
    const options = {
    method: 'POST',
    headers: {
    accept: 'application/json',
        'content-type': 'application/json',
        authorization: YOUR ACCESS TOKEN;
    },
    body: JSON.stringify({messages: [
    {
        "payload": {
        "content": "Hey, this is Amy calling from Health Insurance Company, I wanted to remind you of your pending invoice and dropping a quick note to make sure the policy does not lapse and you can pay the outstanding balance no later than July 30, 2023. Please call us back at  +1 459 305 3949 and extension 5 urgently. ",
        "contentType": "text/plain"
        },
        "from": {
        "name": "Amy Brown (Customer Service)",
        "userId": "[email protected]"
        },
        "duration": {
        "startTime": "2020-03-06T03:27:16.174Z",
        "endTime": "2020-03-06T03:27:16.774Z"
        }
    },
    ], name: "ASYNC-1692941230681"})
    };

    fetch(url, options)
    .then(res => res.json())
    .then(json => console.log(json))
    .catch(err => console.error('error:' + err));

    const phoneNumber = PHONE_NUMBER;
    const emailAddress = EMAIL_ADDRESS;
    const authToken = YOUR ACCESS TOKEN;
            
    const payload = {
        "operation": "start",
        "endpoint": {
            "type" : "pstn",
            "phoneNumber": phoneNumber,
            "dtmf": '{DTMF_MEETING_ID}#,,{MEETING_PASSCODE}#'
        },
        "actions": [{
            "invokeOn": "stop",
            "name": "sendSummaryEmail",
            "parameters": {
                "emails": [
                    emailAddress
                ]
            }
        }],
        "data" : {
            "session": {
                "name" : "My Meeting"
            }
        }
    }
            
    let request = new XMLHttpRequest();
    request.onload = function() {

    }
            
    request.open('POST', 'https://api.symbl.ai/v1/endpoint:connect', true);
            
    request.setRequestHeader('Authorization', `Bearer ${authToken}`)
    request.setRequestHeader('Content-Type', 'application/json');
            
    request.send(JSON.stringify(payload));

    const {Symbl} = window;

    (async () => {
    try {
        const symbl = new Symbl({ accessToken: 'YOUR_ACCESS_TOKEN' });
        const connection = await symbl.createConnection();

        await connection.startProcessing({
        config: { encoding: "OPUS" },
        speaker: { userId: "[email protected]", name: "Symbl" }
        });

        connection.on("speech_recognition", (speechData) => {
        const { punctuated } = speechData;
        const name = speechData.user ? speechData.user.name : "User";
        console.log(`${name}:`, punctuated.transcript);
        });

        connection.on("question", (questionData) => {
        console.log("Question:", questionData["payload"]["content"]);
        });

        await Symbl.wait(60000);
        await connection.stopProcessing();
        connection.disconnect();
    } catch(e) {
        // Handle errors here.
    }
    })();